Shipping & Collection
KINDLY NOTE THAT SHIPPING OF ORDERS WILL BE DONE ONCE A WEEK, ON FRIDAYS (this is due to the fact that we receive small orders and would like to bulk deliver). If you order on Monday, your order will only arrive the Monday/Tuesday after. If you order on Friday, your order will arrive the next Monday or Tuesday. (We apologise for this inconvenience. Kindly bare with us while we arrange better alternative and cheaper shipping methods).
We know shipping can be expensive and as such, we are trying by all means to make things easier for you.
Here are our currently shipping and collections method:
1. Aramex: This is recommended as it is easier and quicker [this service is only available on weekdays]
2. PAXI: it is offered at Pep stores. It is a Pep to Pep delivery which means after you order, you select PAXI and send us an email with your nearest Pep PAXI pin so we get the delivery store correctly. For PAXI shipping, in the note right before your payment, kindly insert your paxi store code which can be found on the PEP website.
3. Collection: WE DO NOT HAVE A PHYSICAL STORE.
For concerns, complains and compliments, please contact us.
EMAIL US ON: ORDERS@MAPULASWIM.COM